Online patient transporter training for new hires and working teams
Self-paced courses that teach what transporters need on the floor: safe moves, infection prevention, patient distress, clear handoffs and the part transport plays in patient flow. The HPT Certificate and HPT Complete are offered by ITC in partnership with NAHTM.
Hospital leaders: bring the CHT credential program to your facility
Built for every stage of a transport career
Transport is often a patient’s first and last contact with the hospital. These courses prepare people for that responsibility, then keep building their skills once they are on the job.
New to patient transport
Start with the HPT Certificate: the technical knowledge a transporter needs before the first shift, from safe patient handling to infection prevention. Add interview prep to walk in ready.
Start the HPT CertificateAlready working in transport
Go deeper with the HPT Complete modules, or keep current with short CHT continuing education modules, most of them one hour, on high-risk moves, handoffs, bariatric and pediatric transport.
See the coursesLeading a transport team
Develop your leads with the frontline leadership courses, and prepare managers for the CPTMP management credential with the online course coming in 2027.
See certificates and credential prepFrom first day to fully prepared
Take the courses in this order, or start wherever your experience puts you.
- STEP 1
Learn the job
The core technical knowledge of patient transport, plus help landing the role.
- STEP 2
Go deeper
Six modules that add hospital context most programs skip.
- STEP 3
Earn the CHT credential
If your hospital offers the Certified Healthcare Transporter program, its certified instructor teaches the hands-on skills and checks them before ITC issues the credential.
About the CHT program - STEP 4
Stay current
Short modules, most of them one hour, for working transporters and CHT holders, sold one at a time or as a bundle.
Start here
The flagship certificate and the interview prep that pairs with it.
Build the full program one module at a time
Each module is sold on its own, or all together in HPT Complete.
CHT continuing education
Short modules, most of them one hour, for transporters and CHT holders. Ten logged hours in a CHT cycle earns the optional CE Active notation.
Communication and safety on the move
HPT Complete: the full online transporter certificate program
The HPT Certificate plus six modules and a cumulative final exam, in one enrollment at one price.
- The online knowledge a new transporter needs before the first shift, plus the hospital context behind the work
- Medical Terminology for Hospital Support Staff included, about 10 hours
- A digital certificate of completion when you pass the cumulative final and upload a current BLS provider card, required before the certificate is issued
- Offered by ITC in partnership with NAHTM
- Self-paced and 100 percent online, with access that does not expire
- Healthcare Patient Transporter (HPT) Certificate14 hours
- Medical Terminology for Hospital Support Staff10 hours
- Communication in Healthcare: HPT Complete Module 25.5 hours
- Inside the Hospital: Orientation and Patient Flow for Support Staff5 hours
- Recognizing Patient Distress: HPT Complete Module 43 hours
- Workplace Safety and De-Escalation: HPT Complete Module 53.5 hours
- Career Readiness for Patient Transporters: HPT Complete Module 63 hours
- Cumulative final exam1.5 hours
Patient Transport Job-Ready Bundle
The HPT Certificate plus Get Ready for Your Patient Transport Interview, for job seekers who want the knowledge and the interview skills together.
Training a transport department?
Hospitals train and credential transporters through the Certified Healthcare Transporter (CHT) program, taught on site by certified instructors (CHTIs) and credentialed by ITC. The online courses here prepare new hires before class and keep working teams current between classes.
- CHT program and CHTI instructor training through Impact Training Company
- Group enrollment in HPT and HPT Complete on request
- Completion and score reports for every learner on request
The hospital credential program
Classroom and hands-on training delivered by your own certified instructors, with credentials issued by ITC.
Explore the CHT programWhy hospitals and transporters choose ITC
Aligned with the hospital program
HPT was created by ITC in partnership with NAHTM, is endorsed by NAHTM, and lines up with the Certified Healthcare Transporter program hospitals already use.
Written from real operations
Built by people who have run hospital support services, not adapted from generic customer service content.
Transport as patient flow
Every course ties the work to bed turnover, throughput and the patient experience, so transporters see why minutes matter.
Phone-first and self-paced
Lessons read well on a phone between shifts, with job aids learners can print and keep.
Explore more support services training
Before you enroll
Is the HPT Certificate a certification?
No. HPT is a certificate of completion that shows you finished the coursework. The Certified Healthcare Transporter (CHT) credential is earned through a hospital program that includes a hands-on skills check by a certified instructor.
Do I need hospital experience to start?
No. HPT is written for people preparing to enter patient transport as well as new hires in their first weeks on the job.
How long does it take?
The HPT Certificate takes about 14 hours and HPT Complete about 45 hours. Both are self-paced, and you can stop and pick up where you left off.
Does HPT lead to the CHT credential?
HPT gives you the knowledge base. If your hospital offers the CHT program, you earn CHT through that program, which adds hands-on training and a skills check before ITC issues the credential.
Will these courses teach lifts and transfers hands-on?
The online courses teach the knowledge behind safe moves. Hands-on skills are taught and checked by your employer or through the CHT program.
Do the continuing education modules count toward CHTI or CPTMP?
No. The CHT continuing education modules are professional development for transporters and CHT holders. Ten logged hours in a CHT cycle earns the optional CE Active notation.
How long do I have access?
Your access does not expire, so you can finish at your own pace and come back to review.
Can my hospital enroll a group?
Yes. Contact us for group enrollment in HPT or HPT Complete. Hospitals that run the CHT program work with ITC directly on classes and credentials.
Ready to start your transport career?
Begin with the HPT Certificate, or enroll in HPT Complete for the full program.