Impact Training Online
Online patient transporter certification and hospital support services training.
Start with the Healthcare Patient Transporter (HPT) Certificate, build toward the Certified Healthcare Transporter (CHT) credential, and train every support services team in your hospital. Built by people who have run these departments.
- 865+ CHT credentials issued
- 140+ organizations trained
- Self-paced, online, 24/7
- Transport curriculum endorsed by NAHTM
CHT curriculum endorsed by NAHTM
Impact Training CompanyFind your path
What brings you here today?
Get hired at a hospital
HPT, interview prep and orientation courses. No experience needed.
Earn your CHT
See the six steps from HPT to Certified Healthcare Transporter.
Skills for every department
Transport, EVS, food and nutrition, security and patient experience.
Leadership and patient flow
Supervisor courses and Flow Physics, with CE toward CHTI and CPTMP.
Featured certificate
Healthcare Patient Transporter (HPT) Certificate
The online patient transporter course that prepares you to apply for a transport job and do it safely from day one. Enroll on your own, study at your pace, and earn your certificate online.
- Patient identification
- Safe handling, wheelchairs and stretchers
- Oxygen, lines and tubes
- Infection prevention and PPE
- Patient privacy
- Workplace safety and de-escalation
HPT Certificate
The core patient transport course. About 14 hours, fully online.
HPT Complete
HPT plus six modules (medical terminology, communication, hospital orientation, patient distress, safety, career readiness) and a final. About 45 hours.
Credential managed by Impact Training Company. Curriculum developed with and endorsed by NAHTM.
Certified Healthcare Transporter
Your path from HPT to CHT
HPT and HPT Complete are certificates you earn online. CHT is a professional certification earned through your hospital's CHT program.
Popular programs
Courses hospital teams enroll in most
HPT Complete Program
When Beds Don’t Move: The Course
The 60-Second Encounter
EVS Technician: Technical Skills
Security Officer: Technical Skills
Medical Terminology
From Frontline Employee to Team Lead
Inside the Hospital
Shop by department
Training for every support services team
Every course is self-paced, online, and built around the real work of the department.
Patient Transport
Environmental Services
Food and Nutrition
Hospital Security
Patient Experience
Train your whole team
Department packs for hospitals
Enroll a full team in one order online, or talk to us about licensing for a whole health system.
| Course | Up to 10 seats |
|---|---|
| The 60-Second Encounter (any edition) | $249 |
| Hallway and Elevator De-Escalation | $249 |
| Running a Better Shift Huddle | $199 |
| Medical Terminology | $699 |
| When Beds Don’t Move: The Course | $1,590 |
- Seats never expire and can be reassigned
- Completion and score report for supervisors on request
- 25-seat packs and extra seats on many courses
What learners and leaders say
Practical training that changes how people work
“Impact Training’s certification has changed my life.”
“Impact Training’s Certified Healthcare Transporter Program is perfect for entry-level employees who may not have attended college to gain the level of education and skills required to be successful in today’s workforce.”
“I learned a lot and now feel ready to implement these techniques into my organization. I would recommend it to other organizations.”
“It was an excellent training program, and I am very pleased. The instructors were very knowledgeable, and the content was relevant to our industry.”
The team behind the training
Built by people who have run these departments
Donald Sipp
Healthcare operations leader, author, consultant, and workforce development expert with more than 25 years of experience helping organizations improve operational performance.
Alicia Ellis
Experienced healthcare operations leader specializing in environmental services, patient transport, food services, workforce development, and frontline leadership.
Ruthann Walsh
Workforce development consultant with decades of experience creating training systems, organizational development programs, and leadership initiatives.
Jorie W. Philippi
National training and curriculum design expert with more than 30 years of experience developing learning systems for organizations across the United States.
Questions
Frequently asked questions
How do I become a certified patient transporter?
Start with the online Healthcare Patient Transporter (HPT) Certificate, or HPT Complete for the full program. Once you are hired in a hospital transport department, you complete your hospital's CHT-1 course, a skills check by a Certified Healthcare Transporter Instructor (CHTI), and the CHT-1 exam to earn the Certified Healthcare Transporter (CHT) certification.
What is the difference between HPT and CHT?
HPT and HPT Complete are certificates you earn online, on your own, with no employer sponsor. CHT is a professional certification earned through a hospital's CHT program, with instructor-observed skills. Credentialing is managed by Impact Training Company, and the CHT curriculum is developed with and endorsed by the National Association of Healthcare Transport Management (NAHTM).
What is Impact Training Online?
Impact Training Online is a healthcare support services training and certification platform. We offer self-paced online courses for patient transport, environmental services, food and nutrition, hospital security, patient experience, and the supervisors and leaders who run these departments.
Are the courses self-paced?
Yes. Our online courses are self-paced and available 24/7 from any device, so learners can complete training without interrupting work schedules. Each program page lists its hours and requirements.
Can hospitals train whole teams?
Yes. Many courses have department packs you can buy online for up to 10 or 25 learners; seats never expire and can be reassigned. For larger groups, licensing, or tracking completion across every support services line, contact our team.
Do any courses count toward CE?
Yes. Leadership courses such as the Flow Physics modules and When Beds Don’t Move: The Course earn CE hours toward CHTI and CPTMP renewal. Each course page lists its CE hours.
Start your patient transport career today
Enroll in the HPT Certificate on your own, or talk to our team about training a whole department or health system.