Build Skills for Healthcare Support Services
Practical, self-paced training in patient transport, food & nutrition services, and frontline leadership.
Featured Certifications & Certificate Programs
Explore online certification and certificate programs created for healthcare support services professionals, supervisors, and frontline leaders.
Healthcare Patient Transporter (HPT)
Develop the essential knowledge and technical skills required to begin a successful career in patient transportation through a structured online certificate program.
$249 · Fully online. Enroll independently; no employer sponsor needed.
View HPT & Enroll →Certified Healthcare Transporter (CHT)
The professional patient-transport credential, earned in your hospital through hands-on training and observed skills with a Certified Healthcare Transporter Instructor. Managed by Impact Training Company; curriculum developed with and endorsed by NAHTM.
View the hospital CHT pathway → Completed the required hospital training? CHT-1 Exam - $30, eligible candidates only →Choices Leadership Series
Build stronger leadership, workplace ethics, communication, emotional intelligence, and decision-making skills through practical professional development courses.
Explore the Choices Series →Nutrition & Food Services Worker
Gain the knowledge and practical skills needed to deliver safe, effective, and professional nutrition and food service support within healthcare environments.
Explore Food & Nutrition Training →Preparing for CHTI training or exploring how you work with others? View the DISC Behavioral Style Profile.
Built by Professionals. Led by Experience.
Impact Training Online courses are created by healthcare operations professionals who understand the demands placed on support-services teams. Programs emphasize practical application, professional standards, and measurable workplace performance.
Our instructors bring decades of experience in patient transport, food and nutrition services, workforce development, and frontline leadership into every course.
Industry Professionals
Learn from experts with decades of practical experience.
Real-World Learning
Training focused on workplace application and measurable performance.
Current Best Practices
Content continually refined to reflect evolving workforce needs.
Career-Focused Education
Helping professionals build confidence and advance their careers.
Developed With & Endorsed by NAHTM
Programs developed with and endorsed by the National Association of Healthcare Transport Management (NAHTM).
A Simple Path to Professional Growth
Every online course is self-paced. Individuals can enroll directly, while healthcare organizations can assign training to entire teams and track progress to completion.
Choose Your Course
Browse our online training catalog and select the learning program that aligns with your career goals or organizational needs.
Learn Anytime
Access your training online from your computer, tablet, or mobile device and complete lessons on your own schedule.
Build Practical Skills
Complete engaging lessons designed to strengthen workplace knowledge, technical expertise, leadership, and professional performance.
Earn Your Certificate
Successfully complete your learning program and receive recognition for your achievement where applicable.
Apply Your Knowledge
Use your new skills to improve frontline performance and contribute more effectively within your healthcare support-services team.
What Our Learners Say
Learners and healthcare leaders describe practical training that strengthens confidence, professional standards, and readiness across patient transport and other support-services roles.
Impact Training's certification has changed my life.
Brandon Hardison
Patient Transport SupervisorOrlando Health
Impact Training's Certified Healthcare Transporter Program is perfect for entry-level employees who may not have attended college to gain the level of education and skills required to be successful in today's workforce.
Chester Wortham
Director of Patient TransportThe Johns Hopkins Hospital
I learned a lot and now feel ready to implement these techniques into my organization. I would recommend it to other organizations.
John Larson
Training ParticipantIt was an excellent training program, and I am very pleased. The instructors were very knowledgeable, and the content was relevant to our industry.
Jena Karlis
Course ParticipantThe Team Behind the Training
Impact Training Online is led by professionals with decades of experience in healthcare operations, support-services leadership, curriculum development, organizational performance, and frontline workforce education.
Donald Sipp
Healthcare operations leader, author, consultant, and workforce development expert with more than 25 years of experience helping organizations improve operational performance.
Alicia Ellis
Experienced healthcare operations leader specializing in environmental services, patient transport, food services, workforce development, and frontline leadership.
Ruthann Walsh
Workforce development consultant with decades of experience creating training systems, organizational development programs, and leadership initiatives.
Jorie W. Philippi
National training and curriculum design expert with more than 30 years of experience developing learning systems for organizations across the United States.
Frequently Asked Questions
What is Impact Training Online?
What is the Certified Healthcare Transporter (CHT) credential?
Are the courses self-paced?
Who are the programs for?
Can hospitals train whole teams?
Start Training Today
Choose a healthcare support services certification or certificate program for yourself, or contact our team to standardize training across a hospital department or health system.