Patient Transport
Technical knowledge, professional judgment, safety awareness, and workplace expectations for the people responsible for moving patients.
About Impact Training Online
Healthcare support-services education with real-world purpose.
Impact Training Online makes focused professional education accessible to the frontline professionals who help hospitals move safely, serve consistently, and perform reliably every day.
Who we are
We are the online learning platform of Impact Training Company, built for healthcare support-services professionals and the teams that depend on them.
Training that connects knowledge to the work.
Impact Training Online provides 100% online, self-paced programs that help learners develop practical knowledge for patient transport, healthcare support services, and frontline professional growth.
The platform exists because the people who move patients, support care environments, deliver essential services, and lead frontline teams need education that respects both the importance of their work and the reality of their schedules.
Our courses are designed to make learning accessible, focused, and relevant—so learners can understand the material, connect it to their responsibilities, and build confidence in their professional contribution.
Our healthcare focus
Education for the teams behind safe, reliable healthcare operations.
Our learning focus stays grounded in the healthcare support-service roles and leadership behaviors that influence safety, service, consistency, and the patient experience.
Environmental Services
Workforce knowledge that supports reliable cleaning practices, professional performance, service quality, and healthcare operations.
Food & Nutrition Services
Foundational education for healthcare food-service workers whose accuracy, timing, safety, and service directly affect patients.
Frontline Leadership
Professional behavior, communication, accountability, psychological safety, sound decision-making, and readiness to lead others.
Our purpose
Make professional growth more accessible to frontline healthcare workers.
Our purpose is to give learners practical education they can access around work, family, and changing schedules—without losing the relevance and professional expectations of healthcare.
01
Practical over theoretical
Course content is connected to responsibilities, decisions, and situations learners may encounter in the workplace.
02
Flexible by design
Online, self-paced access gives learners control over when and where they continue their development.
03
Focused on professional confidence
Clear instruction helps learners understand not only what matters, but why their work matters.
04
Built for continuous improvement
Our educational approach supports ongoing skill-building rather than one-time exposure to information.
Experience behind the platform
Education shaped by healthcare operations and workforce expertise.
Impact Training Online draws on the work of Impact Training Company and its experienced educators, authors, trainers, and healthcare operations professionals.
25+ yrsHealthcare operations and workforce-development experience
40+Workforce-development titles authored
ThousandsOf professionals trained across healthcare and support services
24/7Online access for registered learners
Meet the founder
Donald Sipp Jr.
Donald Sipp Jr. is the founder of Impact Training Company, a healthcare operations consultant, author, speaker, educator, creator of Flow Physics™, and steward of the Certified Healthcare Transporter credential.
His work focuses on how patients and work move through hospitals—and on developing the frontline professionals whose daily performance keeps healthcare support services functioning.
“Through education, individuals gain the knowledge and skills to forge their own paths and achieve their highest aspirations.”
MBAPMPCHESPRESECHTI-2CMIP
The people behind the mission
Experience runs deep, and purpose leads the way.
Impact Training Company brings together healthcare operations, workforce development, curriculum design, and professional instruction experience.
Founder
Donald Sipp Jr.
Healthcare operations professional, educator, author, and workforce-development leader with more than 25 years of experience.
Global Lead Trainer · CHTI-2
Alicia Ellis
Healthcare operations and training leader with experience across environmental services, food services, linen, and patient transport.
Co-Founder
Ruthann T. Walsh
Workforce-development professional with extensive experience creating training materials, employment systems, and skills-development programs.
Co-Founder
Jorie W. Philippi
Curriculum and performance-improvement specialist with deep experience in job analysis, course design, workplace testing, and training evaluation.
Connected expertise
Credentialing relationship
Operational expertise
The relationships behind the learning ecosystem.
Impact Training Online is the course-delivery and learner-account platform within a broader healthcare training, credentialing, and operations ecosystem.
Impact Training Company & NAHTM
The Certified Healthcare Transporter pathway supports professional development for patient transport. Impact Training Online provides access to applicable online learning while credentialing and organization-level pathways remain managed separately.
Credentialing managed by Impact Training Company; curriculum developed with and endorsed by NAHTM.
Understand the CHT pathway
Impact Training Company & Ruck-Shockey Associates
Impact Training Company’s corporate consulting work is supported through its relationship with Ruck-Shockey Associates. That operational perspective helps keep educational content connected to the realities of patient flow and healthcare support services.
Consulting and operational assessments are not delivered through this online learning platform. Those services are handled through Impact Training Company.
Visit Impact Training Company
Build knowledge that strengthens your professional contribution.
Explore the current online catalog and choose the program that fits your role and next step.