HOSPITAL SECURITY TRAINING

Hospital security officer training, from first post to leading the program

Self-paced courses for healthcare security officers, sitters and security leaders: patrol and reporting, de-escalation, the law on authority and patient rights, behavioral health and the ED, active threat response and running a security program.

New to hospital security? Start with Technical Skills
A hospital security officer greeting visitors at a hospital entrance
PREVENTION FIRSTRespond with judgment
8 officer courses
FIRST POST TO LEADERSHIP
About 32 hours
SECURITY OFFICER COMPLETE
Annual training
WORKPLACE VIOLENCE AND UPDATES
100% online
SELF-PACED, ANY DEVICE
WHO IT IS FOR

For the officers who keep hospitals open and safe

Healthcare security is a different job from security anywhere else. Officers protect patients, staff and visitors while respecting patient rights. These courses teach that balance.

New to healthcare security

Technical Skills covers patrol, reporting, radio discipline, authority and patient rights, and critical incidents. Add interview prep to land the job.

Start Technical Skills

Working officers

Build judgment with Strategic Skill Building, then take on advanced response and high-risk areas like the ED and behavioral health units.

See the courses

Security leaders

Leadership and Management covers program elements, staffing math, documentation, budgets and reporting up. Add the yearly annual update for your team.

See leadership
YOUR PATH

From first post to running the program

Each step builds on the one before it.

  1. STEP 1

    Learn the post

    Patrol, reporting, equipment, the law and critical incidents.

  2. STEP 2

    Build judgment

    Writing reports that hold up, communicating, de-escalating and making sound decisions.

  3. STEP 3

    Handle the hardest calls

    Threat assessment, active threat, infant security, elopement, the ED and behavioral health.

  4. STEP 4

    Lead the program

    Program elements, staffing, documentation surveyors expect, budgets and reporting.

COURSES

Security officer courses

Take courses one at a time, or enroll in Security Officer Complete for the four officer courses, interview prep and a cumulative final exam.

LEADERSHIP
Advanced · 8 hours

Healthcare Security Leadership and Management

For security supervisors, managers and directors: build and run a hospital security program that protects people and supports survey readiness, from staffing math and survey evidence to budgets, contract security and technology.

EVERY YEAR

Annual training for officers and all hospital staff

Short annual courses that keep officers current and give every employee the basics of workplace violence prevention.

THE COMPLETE PROGRAM

Healthcare Security Officer Complete

The four officer courses and interview prep, with a cumulative final exam, in one enrollment at one price.

  • Technical skills, strategic skills, advanced response and high-risk areas in one enrollment
  • A certificate of completion when you pass the cumulative final
  • Recommended add-ons, sold separately: Choices Essentials, Difficult Patient and Family Conversations, The 60-Second Encounter and Medical Terminology
  • Self-paced and 100 percent online, with access that does not expire
GETTING HIRED

Hospital Security Officer Job-Ready Bundle

Healthcare Security Officer: Technical Skills plus Get Ready for Your Hospital Security Officer Interview, for job seekers who want the core skills and the interview skills together.

FOR DEPARTMENTS

Training a whole security department?

Buy a department pack, send us your roster, and we enroll your team. Need to swap someone who has not started yet? Send the name to remove and the name to add.

  • Seats do not expire and can be reassigned before a learner starts
  • Lifetime access to the current edition
  • Completion and score reports on request
Need more than 25 seats or a custom rollout? Talk to us.
UP TO 10 SEATS
$3,499
About $350 per learner. Save 30%
Buy the 10-seat pack
UP TO 25 SEATS
$7,499
About $300 per learner. Save 40%
Buy the 25-seat pack
WHY ITC

Why security leaders choose ITC

Healthcare-specific

Patient rights, behavioral health, the ED and infant security are built in, not added on to general guard training.

Current and cited

Regulatory and accreditation references are checked and updated, with a yearly annual update course.

Judgment over force

Courses lead with prevention, de-escalation and reporting. Use of force is taught as knowledge of policy and law.

Leadership included

A full leadership course covers staffing math, documentation and budgets for security managers.

QUESTIONS

Before you enroll

Does this meet state security officer licensing?

No. The courses earn an ITC certificate of completion. State licensing, firearms, defensive tactics and your employer’s use-of-force training are separate requirements.

Will it teach physical restraint or defensive tactics?

No. Restraint and use of force are taught as knowledge of policy, law and patient rights. Hands-on skills come from your employer or an authorized provider.

How long does it take?

Officer courses run from about 5 to 8 hours each. Security Officer Complete takes about 32 hours. All courses are self-paced.

Who is the workplace violence course for?

All hospital staff. It is a short annual course that any department can assign.

How do department packs work?

Buy the pack, reply with your roster, and we enroll your team within one business day. Seats do not expire and can be reassigned before someone starts.

How long do I have access?

Access to the courses and programs on this page does not expire.

Ready to build a stronger security team?

Start one course, or enroll in Security Officer Complete for the full program.