Healthcare Security Leadership and Management

Categories: Hospital Security
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About Course

About this course

Running a security program is a different job from working a post. This course is for security supervisors, managers and directors, and for officers getting ready to lead. It shows how to build and run a program that protects people and passes survey: how security fits the Environment of Care, the daily rhythm that keeps every shift on track, staffing math you can defend, the evidence a surveyor will ask for, the measures that drive decisions, how to hire, coach and grow your people, and how to defend a budget, manage contract security and buy technology wisely.

It is built from Impact Training Company’s 2027 Healthcare Security Leadership and Management curriculum and reviewed against IAHSS guidelines, The Joint Commission Environment of Care and Emergency Management standards, CMS and OSHA.

How it works

  • 14 lessons plus a one-week practice lab as security manager
  • A 5-question practice quiz after each lesson, unlimited tries
  • Final exam: 40 questions from a bank of 112, 80 percent to pass, 3 attempts
  • Security Leadership Quick Reference Cards you can download and keep
  • Certificate of completion

Where it fits

This is the leadership course in the ITC hospital security sequence, after Technical Skills, Strategic Skill Building and Advanced Response.

What this course is, and is not

This is knowledge training. The numbers in it are examples; build yours from your own facility’s data. It is not legal, HR or labor-law advice, it is not a professional certification, and it does not replace a state security officer license where one is required.

This certificate recognizes completion of security leadership and management training.

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What Will You Learn?

  • Run security as an Environment of Care program with clear roles and required elements
  • Set a daily and weekly operating rhythm: briefings, huddles, rounding and pass-down
  • Size posts with relief-factor math and read overtime as a staffing signal
  • Keep a survey-ready evidence file and close findings with proof
  • Track a focused set of measures and write a one-page report that gets a decision
  • Hire, onboard, coach and discipline fairly, and develop the next leaders
  • Build and defend a budget, enforce a contract security SLA and test technology before you buy

Course Content

Start Here
How the course works, the course map and your quick reference cards.

  • Welcome and How This Course Works

Part 1: The Program and the Leader
Security as an Environment of Care program, roles and required elements.

Part 2: The Daily Operating Rhythm
Cadence, briefings, huddles, rounding and pass-down.

Part 3: Staffing, Scheduling and Coverage
Post analysis, relief-factor math, scheduling and overtime.

Part 4: Quality, Compliance and Survey Readiness
The evidence file, drills, the closed loop and the survey interview.

Part 5: Metrics and Reporting Up
Turning data into decisions and the one-page up-report.

Part 6: People, Performance and Development
Hiring, onboarding, coaching, discipline and developing leaders.

Part 7: Budget, Vendors and Technology
The budget, contract security and technology decisions.

Part 8: Practice and Final Exam
A week as security manager, then the final exam.

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