Strategic Skill Building for Nutrition and Food Services (SSB-2)

Online strategic skills training for hospital food and nutrition staff: SMART goals and honest self-assessment, thinking tools and memory methods, notes and shift hand-offs that hold up, self-dialogue and coworker communication, DISC and cultural responsiveness, speaking up with CUS, safe electronic communication, five-step service recovery, finding information fast, HACCP critical limits, decision criteria, root cause and PDSA. About 8 hours, self-paced, with a certificate of completion.

This course earns an ITC certificate of completion. It is not a food handler card, a food protection manager certificate, or the CDM/CFPP or NDTR credential, and it does not promise a job or a raise.