Start with From Frontline Employee to Team Lead: your role and its limits, huddles, clear assignments, in-the-moment feedback, conflict, and the shift handoff. Then take Coaching Employees Who Aren’t Meeting Expectations for the gap that keeps coming back: the Coaching Loop of Gap, Cause, Talk, Plan and Check.
Both courses are self-paced, about 2 hours and 30 minutes in all, with fillable worksheets, pocket cards, a knowledge check and a certificate of completion for each. Bought separately they are $88. Together they are $79.
By Impact Training | Category: Leadership and Workplace