Resident Abuse, Neglect and Exploitation Prevention for Nursing Assistants

About this course

Every nursing home resident has the right to be free from abuse, neglect and exploitation, and federal rules require yearly abuse prevention training for nurse aides. This course gives working nursing assistants the plain-language, floor-level version: what counts as abuse, neglect, exploitation and theft of resident property, how to spot the signs (including in residents who cannot tell you), how to report right away under the 2-hour and 24-hour rules, how to handle resident-to-resident altercations, photos and social media, and reports about a supervisor, and how the law protects you when you report in good faith.

It is built on the federal nursing home requirements in 42 CFR Part 483 (483.5, 483.12 and 483.95), the CMS surveyor guidance in Appendix PP, section 1150B of the Social Security Act (Elder Justice Act), and CMS memo S&C 16-33-NH on resident photos and recordings.

Who it is for

Nursing assistants who are already working: CNAs, nurse aides, patient care techs and restorative aides in long-term care and post-acute settings. Hospital aides are welcome; the federal reporting deadlines taught here are nursing home rules, so hospital staff follow their hospital’s policy and state law.

How it works

• 5 short lessons with composite field scenarios and a speak-up scenario in each
• An 8-question practice quiz after each lesson, unlimited tries
• Final quiz: 25 questions from a bank of 40, 80 percent to pass, 3 attempts, 20 minutes
• Downloads: the Two Clocks Reporting Card and the Annual In-Service Hours Log
• About 2 hours, certificate of completion

Training a team? Department packs of 10 seats ($349) and 25 seats ($749) are available. Seats do not expire.

Your yearly in-service

Federal rules require at least 12 hours of nurse aide in-service training a year, including dementia management and abuse prevention. This course pairs with Dementia and Memory Care, and with Restorative Care and Charge Aide Leadership it makes up the Annual In-Service Pack (about 14.5 hours). Ask your facility whether these hours count toward your annual in-service requirement.

What this course is, and is not

This is knowledge training. It is not a state-approved nurse aide training program, it does not lead to state CNA certification or registry listing, and it does not change your scope of practice. Your facility’s abuse policy, the resident’s care plan and your state’s law govern.

This course earns an ITC certificate of completion. It is not a state-approved nurse aide training program, it does not change your scope of practice, and it does not promise a job or a raise. Your facility validates your skills and decides whether these hours count toward annual in-service.