Root Cause Analysis and Corrective Action (LT-09)

One of 30 ITC Continuing Education modules. See every module, the CE Access passes and how hours reach your record.

Five Whys, fishbone and A3, and writing a corrective action that survives a survey.

Carries 2 CE hours toward CHTI and CPTMP renewal, as domain content. Hours post when you pass the end-of-module assessment.

One self-paced module with worked scenarios, the tools it refers to, and an applied activity at the end. Then a 15-question assessment drawn at random from a 30-question bank: pass with 11 of 15 correct. You get three attempts, each retake shows a different set, and every answer comes with an explanation.

See every module, the CE rules and how hours reach your record on the Continuing Education page.