Unitization and Productivity Standards for Support Services (LT-01)

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About Course

One of 30 ITC Continuing Education modules. See every module, the CE Access passes and how hours reach your record.

Task-based and square-footage time standards, the variables that drive labor, and how to speak the productivity language with a CFO. Transfers directly to trips per hour and FTE per bed. The single largest gap in the ITC library.

Carries 2 CE hours toward CHTI and CPTMP renewal, as domain content. Hours post when you pass the end-of-module assessment.

One self-paced module with worked scenarios, the tools it refers to, and an applied activity at the end. Then a 15-question assessment drawn at random from a 30-question bank: pass with 11 of 15 correct. You get three attempts, each retake shows a different set, and every answer comes with an explanation.

See every module, the CE rules and how hours reach your record on the Continuing Education page.

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What Will You Learn?

  • Build a task-based standard from observed work elements.
  • Convert a standard into worked, paid and relief full-time equivalents.
  • Separate a volume variance from an efficiency variance and say which one you own.
  • Read a benchmark honestly, including when it does not apply to you.

Course Content

Module

  • Unitization and Productivity Standards for Support Services

Assessment

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