Dementia and Memory Care for Nursing Assistants

About this course

About half of nursing home residents live with dementia, and nursing assistants give most of their hands-on care. This course teaches the floor-level, non-drug practice that makes a memory care shift safer and calmer: what dementia does to a person and how care changes by stage, how to approach and talk with someone who can no longer follow a conversation, how to validate instead of correct, how to find the need behind a responsive behavior and calm it, how to make wandering safe and respond fast when a resident is missing, how to prevent falls, how to keep bathing, dining and toileting dignified, how to recognize and report abuse and neglect, and how to support families and yourself.

It is built from Impact Training Company’s 2027 Dementia and Memory Care curriculum and follows the Alzheimer’s Association Dementia Care Practice Recommendations (2018) and the federal nursing home requirements in 42 CFR Part 483. The course is independent; it is not affiliated with or endorsed by the Alzheimer’s Association.

Who it is for

Nursing assistants who are already working: CNAs, nurse aides, patient care techs and restorative aides in memory care, long-term care and post-acute settings, and hospital aides who care for patients with dementia.

How it works

• 6 lessons with composite field scenarios, plus a practice lab built around one memory care shift
• An 8-question practice quiz after each lesson, unlimited tries
• Final quiz: 25 questions from a bank of 30, 80 percent to pass, 3 attempts, 30 minutes
• Downloads: the Dementia Care Quick Reference Card, the plain-language participant book, and the Competency Validation Kit your supervisor uses to check your skills in person
• Certificate of completion

Training a team? Department packs for facilities are coming soon. Email info@impacttrainingcompany.com to be told when they open.

Your pathway

This course is part of the Nursing Assistant Development Series: Restorative Care for Nursing Assistants (NA-1), Charge Aide Leadership (NA-2) and Dementia and Memory Care (NA-3), with Strategic Skill Building beside them. You can take it on its own.

What this course is, and is not

This is knowledge training. It is not a state-approved nurse aide training program, it does not lead to state CNA certification or registry listing, and it does not change your scope of practice. Delegation and scope follow your state’s law and your facility’s policy, and your facility’s policy and the resident’s care plan govern. Ask your facility whether these hours count toward your annual in-service requirement.

This course earns an ITC certificate of completion. It is not a state-approved nurse aide training program, it does not change your scope of practice, and it does not promise a job or a raise. Your facility validates your skills and decides whether these hours count toward annual in-service.