Charge Aide Leadership

About this course

Most charge aides are asked to lead because they are good at the work, and then get no training for the new job. This course teaches nursing assistants how to lead peers well and stay inside the aide’s scope: what the charge aide owns and what stays with the nurse, how to accept or decline a task the nurse hands you using the Five Rights of Delegation, how to build a fair assignment by load instead of head count, how to raise an unsafe load with facts, how to keep the unit survey-ready and protect residents’ rights every shift, what to do right away if you suspect abuse or neglect, how to turn a family complaint around with five steps, how to report to the nurse with SBAR and run a huddle and handoff, and how to coach peers and hold one standard for everyone.

It is built from Impact Training Company’s 2027 Charge Aide Leadership curriculum and draws on the NCSBN and ANA National Guidelines for Nursing Delegation (2019), the federal nursing home requirements in 42 CFR Part 483, and CDC and NIOSH safety guidance. None of these organizations reviewed or endorses this course.

Who it is for

Nursing assistants who are already working and now lead others, or soon will: lead CNAs, charge aides and shift leaders in long-term care and post-acute settings, hospital aides who coordinate a unit’s aide team, and the supervisors who develop them.

How it works

• 7 lessons with composite field scenarios, plus a practice lab built around one shift as charge
• An 8-question practice quiz after each lesson, unlimited tries
• Final quiz: 25 questions from a bank of 35, 80 percent to pass, 3 attempts, 30 minutes
• Downloads: the Charge Aide Leadership Field Card, the plain-language participant book, and the Competency Validation Kit for your supervisor or nurse educator (the online certificate covers knowledge; your facility checks your skills in person with this kit)
• Certificate of completion

Training a team? Department packs of 10 seats ($1,049) and 25 seats ($2,249) are available. Seats do not expire and can be reassigned.

Your pathway

This course is part of the Nursing Assistant Development Series: Restorative Care for Nursing Assistants (NA-1), Charge Aide Leadership (NA-2) and Dementia and Memory Care for Nursing Assistants (NA-3), with Strategic Skill Building beside them. You can take it on its own.

What this course is, and is not

This is knowledge training. A charge aide leads aides and is still an aide. It is not a state-approved nurse aide training program, it does not lead to state CNA certification or registry listing, and it does not change your scope of practice. Delegation and scope follow your state’s law and your facility’s policy, and your facility’s policy and the resident’s care plan govern. Ask your facility whether these hours count toward your annual in-service requirement.

This course earns an ITC certificate of completion. It is not a state-approved nurse aide training program, it does not change your scope of practice, and it does not promise a job or a raise. Your facility validates your skills and decides whether these hours count toward annual in-service.