Choices Psychological Safety in the Workplace (ITC CE)

About this course

Choices: Psychological Safety in the Workplace teaches supervisors and team members how to build a team where people speak up early, admit mistakes, and raise risks without fear of blame. It is part of the Choices Workforce Performance System, the behavioral curriculum co-authored by Jorie W. Philippi and Donald Sipp Jr., and it applies to any department, from patient transport and environmental services to food service and administration.

The course moves from what psychological safety is, to how leaders build it, to how teams keep it through change, remote work, and performance conversations.

What you will learn

• What psychological safety is and the signs that a team has it
• Leadership strategies and communication habits that build it
• Common obstacles, including resistance to change, and how to work through them
• How trust and team dynamics affect whether people speak up
• How psychological safety differs across departments, and the role of HR
• Keeping remote and hybrid teams connected and safe to speak up
• The link between psychological safety, stress, and burnout
• Giving feedback and addressing underperformance with respect
• Measuring psychological safety and sustaining it with regular check-ins

Who it is for

• Supervisors, managers, and team leads
• HR, training, and organizational development staff
• Frontline employees who want to strengthen their team

Continuing education

This course counts as Impact Training Company continuing education (ITC CE) toward CHTI instructor renewal.

Training a leadership team? Contact us about group enrollment.