Choices Essentials: Making the Ethical Choice at Work

About this course

Choices Essentials: Making the Ethical Choice at Work helps frontline staff and team leads make the right choice when nobody is watching, and speak up when it counts. It is part of the Choices Workforce Performance System, the behavioral curriculum co-authored by Jorie W. Philippi and Donald Sipp Jr., and it is written for hospital and healthcare support services: environmental services, patient transport, food and nutrition, linen, security and facilities.

Six short lessons use real support services scenarios, weak versus stronger examples, check-yourself questions and a printable Ethical Choice Card, followed by a graded final exam.

Please note: This is a short CE module drawn from the Choices series. It is not the CHT-2 course (Choices: Ethics for the Workplace) and does not replace the Choices participant workbook used in instructor-led CHT training.

What you will learn

• What ethics means at work, where values come from, and how your personal code fits your employer's code of conduct
• Trustworthiness: honesty in small things, the pressures that push people to cut corners, and owning mistakes under Just Culture
• Conscientiousness: showing up, follow-through and doing it right under time pressure
• Respect, courtesy and fairness, including bias, harassment basics, patient privacy and gossip
• Gray areas: gifts and tips, conflicts of interest, work resources, and how to raise a concern
• STOP, a four-step method for making the ethical choice in the moment

Who it is for

• Frontline employees in hospital and healthcare support services
• Team leads, supervisors and managers
• HR, training and organizational development staff

Continuing education

This course counts as Impact Training Company continuing education (ITC CE) toward CHTI instructor renewal.

Training a team? Contact us about group enrollment.