Patient Safety Attendant: Entry Training

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About Course

About this course

Hospitals assign patient safety attendants, also called sitters, safety companions or 1:1 observers, to stay with patients who are at risk of harm: patients at risk of suicide or self-harm, patients likely to fall, and patients with delirium or dementia who wander or pull at lines. The attendant watches, keeps the room safe, engages the patient, writes down what they see and tells the nurse right away when something changes.

This course gets you ready for that job and the interview. You will learn what you do and what you never do, how to watch and write a good observation entry, how to keep a patient at risk of suicide safe without leaving them, fall and confusion basics, calm redirection, face-to-face handoffs, privacy and infection prevention. A practice lab walks you through one night on 1:1 observation, from 7 p.m. to 7 a.m.

About 5 hours, self-paced: 7 lessons with practice quizzes, a practice lab, a printable pocket card, and a final of 30 questions drawn from 84 (80 percent to pass, 3 attempts, 45 minutes). You earn a certificate of completion.

Knowledge only. This course does not replace employer orientation, competency checks, CPR or BLS, or any state requirement, and it does not promise a job. Follow your hospital's job description, policy and the nurse's direction.

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What Will You Learn?

  • Explain what a patient safety attendant does and never does, and who to call
  • Watch at the ordered level and write clear, honest observation entries
  • Keep a patient at risk of suicide safe, check the room by category and never leave without a handoff
  • Help prevent falls and respond well to delirium, dementia and wandering
  • Calm and redirect a confused or upset patient, and know when to get help
  • Hand off face to face, protect privacy and follow infection prevention
  • Answer common interview questions and plan your first 90 days

Course Content

Start Here
How the course works and your pocket card.

  • Welcome and How This Course Works

Part 1: The Job
What a patient safety attendant does and never does, and how to watch and write it down.

Part 2: Keeping Patients Safe
Suicide and self-harm risk, falls, delirium, dementia and wandering, and calm redirection.

Part 3: Working Well
Handoffs, breaks, privacy, infection prevention, and getting the job.

Practice Lab and Final Exam
One night on 1:1 observation, then the final exam and your certificate.

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