About Course
About this course
Workplace violence in hospitals is not only a security problem. It happens at the registration desk, in patient rooms, in elevators and in the parking lot, and it includes threats, harassment and intimidation, not only physical assault. This short annual course teaches every hospital employee to spot trouble early, calm a tense moment with words when it is safe to, stop and get help in time, respond to an active threat, and report every incident so the hospital can prevent the next one.
It is written by Impact Training Company from public sources: OSHA Publication 3148, NIOSH workplace violence training for health care workers, The Joint Commission Sentinel Event Alert 59, Bureau of Labor Statistics data, and DHS, CISA, FBI and HHS active shooter guidance for health care facilities.
How it works
- 5 short lessons with scenarios from many hospital roles
- A 4-question practice quiz after each lesson, unlimited tries
- Final exam: 20 questions drawn from a bank of 50, 80 percent to pass, 3 attempts, 30 minutes
- Certificate of completion for the 2027 Edition
For hospitals
This course is designed to support your hospital’s annual workplace violence training requirement. Your hospital decides how it fits your own prevention program, and every learner should also learn your hospital’s own plan, codes and reporting system. Department and facility seat packs are available, with a completion and score report on request.
What this course is, and is not
This is knowledge training. It teaches no physical techniques, breakaways or self-defense. It does not by itself meet The Joint Commission, CMS, OSHA or state requirements, and it is not legal advice. Your hospital’s plan and policies govern.
This certificate recognizes completion of annual workplace violence prevention knowledge training.
Course Content
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Welcome and How This Course Works
