Communicating Across Language and Ability (CHT-CE-14)

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About Course

One of 30 ITC Continuing Education modules. See every module, the CE Access passes and how hours reach your record.

Interpreters and who should not interpret, plain language and teach-back, hearing, vision and cognitive needs, service animals, and respectful address kept separate from exact identification. The 2027 CHT-3 communication topic applied to the transport. Coded CHT-CE-14.

Professional development for transporters. Carries 1 CE hour toward the optional CHT CE Active notation. It carries no CE toward CHTI or CPTMP renewal. Hours post when you pass the end-of-module assessment.

One self-paced module with worked scenarios, the tools it refers to, and an applied activity at the end. Then a 15-question assessment drawn at random from a 30-question bank: pass with 11 of 15 correct. You get three attempts, each retake shows a different set, and every answer comes with an explanation.

See every module, the CE rules and how hours reach your record on the Continuing Education page.

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What Will You Learn?

  • Use a qualified interpreter correctly, speaking to the patient rather than to the interpreter.
  • Explain why family members, children and untrained coworkers are not used as interpreters except in limited situations.
  • Use plain language and teach-back to confirm a patient understands the move.
  • Adjust communication for patients with hearing, vision or cognitive needs, and move a patient with a service animal.
  • Address patients respectfully while still verifying identity with two identifiers from the record.
  • Make the right equipment call under pressure, and know your own department’s ratings, tags and reporting route.

Course Content

Module

  • Communicating Across Language and Ability

Assessment

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