Transport KPIs, Benchmarking and Performance Management (LT-26)

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About Course

One of 30 ITC Continuing Education modules. See every module, the CE Access passes and how hours reach your record.

Defining, measuring and managing transport KPIs, with industry benchmarks and variance analysis.

Carries 2 CE hours toward CHTI and CPTMP renewal, as domain content. Hours post when you pass the end-of-module assessment.

One self-paced module with worked scenarios, the tools it refers to, and an applied activity at the end. Then a 15-question assessment drawn at random from a 30-question bank: pass with 11 of 15 correct. You get three attempts, each retake shows a different set, and every answer comes with an explanation.

See every module, the CE rules and how hours reach your record on the Continuing Education page.

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What Will You Learn?

  • Write an operational definition for a transport measure that two people would apply identically.
  • Select a core measure set small enough to be managed and complete enough to be defended.
  • Distinguish a benchmark, a target and a threshold, and set each one from the right evidence.
  • Separate a volume variance from an efficiency variance in a monthly review and say which one you own.
  • Maintain a definition register and a data quality audit so a trend line means what it appears to mean.

Course Content

Module

  • Transport KPIs, Benchmarking and Performance Management

Assessment

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