Reading Your Data: Distributions, Not Averages (LT-05)

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About Course

One of 30 ITC Continuing Education modules. See every module, the CE Access passes and how hours reach your record.

Turnaround distributions against averages, percentile thinking, seasonality, and why the mean lies about a queue.

Carries 2 CE hours toward CHTI and CPTMP renewal, as domain content. Hours post when you pass the end-of-module assessment.

One self-paced module with worked scenarios, the tools it refers to, and an applied activity at the end. Then a 15-question assessment drawn at random from a 30-question bank: pass with 11 of 15 correct. You get three attempts, each retake shows a different set, and every answer comes with an explanation.

See every module, the CE rules and how hours reach your record on the Continuing Education page.

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What Will You Learn?

  • Describe performance with five numbers instead of one.
  • Make a percentile promise you can keep, and know what it costs.
  • Find the three data traps that quietly invalidate a transport report.
  • Place yourself in the peer distribution honestly, including when the comparison does not apply.

Course Content

Module

  • Reading Your Data: Distributions, Not Averages

Assessment

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