Food Service Leadership 2027

About this course

Most food and nutrition leaders were promoted because they were great at the work. This course teaches the other half of the job: running the department through other people. You will learn to set and hold a standard, run and verify a HACCP food-safety program, staff for meal peaks with real relief-factor math, read food cost and cost per patient day, keep the department survey-ready on any day, measure meal quality, lead service recovery, and coach your team firmly and kindly.

It is built from Impact Training Company’s 2027 Food and Nutrition Leadership curriculum (LEAD) and draws on the FDA Food Code (2022 and 2026), HACCP principles, the CMS Conditions of Participation (42 CFR §482.28), accreditation survey practice, and the ANFP body of knowledge.

How it works

• 7 topic lessons plus a practice lab that follows one supervisor through a full week
• Worked math with your own department’s numbers: meals per labor hour, FTEs and relief factor, food cost percent, cost per patient day
• An 8-question practice quiz after each topic, unlimited tries
• Final quiz: 25 questions from a bank of 42, 80 percent to pass, 3 attempts
• Certificate of completion

Where it fits

This is the leadership course in the ITC food and nutrition sequence. It builds on Nutrition/Food Services Worker, Patient Dining Technician 2027, Nutrition Support Assistant 2027 and Strategic Skill Building for Nutrition and Food Services (SSB-2). It is sold on its own and is the natural next step for leads and new supervisors.

Training a team of leads? Department packs of 10 seats ($1,399) and 25 seats ($2,999) are available. Seats do not expire.

Included job aid: the Leader Toolkit: four printable pages with a leader pocket card, a food cost and cost per patient day worksheet, a staffing and productivity worksheet, and a daily verification and survey walk checklist, plus an Excel workbook that does the math and flags problems for you. Download both inside the course.

What this course is, and is not

This is knowledge training. It does not replace your hospital’s orientation, policies or HR process. When this course and your hospital’s policy differ, follow your policy.

This course earns an ITC certificate of completion. It is not a food handler card, a food protection manager certificate, or the CDM/CFPP or NDTR credential, and it does not promise a job or a raise.